Frequently asked questions
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The machine
What is a Tower AC?
A tall, floor-standing AC in two parts: the indoor unit stands in your hall or room and blows cold air, and the outdoor unit sits outside. A pipe connects the two.
Which ACs do you rent?
2-ton and 4-ton Tower ACs, and Ductable ACs up to 11 tons for big halls and pandals — for weddings, programs, functions and events — and also for restaurants, hotels, malls, factories, hospitals and data centers: when their own AC fails, is not installed yet (for example at a new building's inauguration), or extra cooling is needed in the heat. We also cool rooms where sweets and food are kept for a function. From a few days to a full season. We do not rent home window / split ACs or fridges.
How tall and heavy is it?
It varies by model (they also look different). 2-ton indoor: about 6 ft to 6 ft 6 in tall, 40–50 kg. 4-ton indoor: about 6 ft 2 in to 6 ft 8 in tall, 50–65 kg (it has a frame). Outdoor unit: 2-ton about 40–65 kg, 4-ton about 55–100 kg.
How much area does one AC cool?
2-ton: about 150–250 sq ft in a closed, solid-built room or hall. In a tent, pandal or shamiana (about 10 ft high), count about 150 sq ft. 4-ton: about 300–400 sq ft in a closed, solid-built hall; about 250–300 sq ft in a tent or pandal. Ductable (ceiling up to about 10 ft): 11-ton — about 700–900 sq ft in a solid-built hall, 500–700 sq ft in a tent or pandal; 8.5-ton — about 550–700 sq ft in a hall, 400–550 sq ft in a tent or pandal. An AC cools a closed space only — not an open area. Air throw: felt up to about 5 ft for a 2-ton and about 10 ft for a 4-ton. Tell us about your venue and we will work out how many ACs you need.
Installation
Do you break the wall?
No. The pipe goes through a door or a window. Nothing is broken and no holes are drilled.
If the pipe goes through a window, does it stay open?
No. We close the rest of the window with a cover so the cooling stays inside.
Do you put the outdoor unit on a ledge (छज्जा)?
No. This is a short-term setup that is opened and fitted again and again; lifting it onto a ledge risks a fall for our staff or the machine, so we keep it on the ground, the roof or another safe spot.
How long before the program do you install?
It depends on the need and the size of the job: for an evening program, the same morning; for a morning program, the night before; in an urgent case even 2 hours before (e.g. at 4 pm for a 6 pm program). For a big job we fix the timing in advance.
How long can the connecting pipe be?
2-ton: about 22 ft. 4-ton: about 40 ft. In special cases it can be longer, at an extra charge.
How long does installation take?
About 1 hour for a 2-ton AC and about 1.5 hours for a 4-ton AC.
Can it be installed on an upper floor?
Yes, as far as the pipe reaches. With the outdoor unit on the ground and the indoor unit upstairs: 2-ton up to about 2 floors, 4-ton up to about 3 floors. To carry a machine upstairs a lift is needed — a 4-ton unit is too heavy to go up without one.
Can it be installed in a basement?
Yes — the indoor unit stays inside; there must be a route for the pipe to the outdoor unit, which has to sit in open air.
What space does the outdoor unit need?
The outdoor unit throws out about 1.25 times the heat that the indoor unit removes, so it cannot be placed in a closed space. It needs at least 1.5–2 ft free behind it (to draw air) and at least 5 ft open in front, so the hot air does not bounce back into it.
Power
Will it run from a normal home socket?
2-ton: yes — single-phase, from a standard 16-ampere socket. 2.5-ton and 4-ton units run on 3-phase; some 4-ton (inverter) models also run on single-phase. Ductable units need 3-phase power or a DG (generator).
Do you provide a generator (DG)?
Yes, we can arrange a DG — its rent is separate and the diesel cost is separate too. We can also give you the DG supplier’s number. We will tell you how many KVA you need for your ACs.
How much electricity does it use?
Running continuously (as in a big hall), about: 2-ton — 2.25 units per hour; 4-ton — 5 units per hour. Example: at ₹8 per unit, a 2-ton costs about ₹18 per hour and a 4-ton about ₹40 per hour. Multiply by your local per-unit rate.
How loud is it?
The indoor unit is about as quiet as a normal home split AC — just a soft sound of moving air. It does not disturb people sitting in the room or hall, during conversation or a program.
Water and safety
Where does the AC water go?
We place a jar or drum behind the unit and the water collects there. If a drain is close by, we route the pipe there. No water spreads on the floor.
Is it safe around children? Any shock risk?
The machine is fully enclosed and the wires are covered. Our technicians install it and show you how to run it.
Any damage to the house or hall?
No — no wall is broken, no water on the floor, the window is closed with a cover, and everything is left as it was.
Booking and transport
How early should I book?
As soon as your date is fixed — the earlier the better. In the wedding season, book at least 3 months ahead: on the busiest dates we can run short of technicians even when ACs are free (for booked customers we sometimes install a day or two early). At other times about 1 month ahead is enough. In an emergency we can even install the same day — if both ACs and technicians are available. In today's heat, AC has become a must at every program — for the comfort of your guests, family and relatives, and to spare everyone an awkward situation.
When is a booking confirmed? How much advance?
A booking is confirmed when the advance is received. Advance = the full transport charge (both ways) + 50% of the AC rent.
What are the transport charges?
Transport is charged per vehicle, one way, by road distance from our godown to the venue:
• up to 5 km: ₹700 (tempo; 5 × 2-ton or 2 × 4-ton)
• up to 10 km: ₹1,200 (pickup; 7 × 2-ton or 6 × 4-ton)
• 10–20 km: ₹1,800 · 20–30 km: ₹2,000 · 30–50 km: ₹2,500
• longer distances by distance (e.g. Gaya, about 100 km: about ₹3,500).
For a one-day job where the same vehicle waits and returns, about 1.5 × the one-way charge. Multi-day jobs: drop and pickup are separate trips. If the vehicle has to stay: ₹2,000 per day. The exact amount is written in the quotation; GST 18% extra.
Do you serve all of Bihar?
Yes, all of Bihar, from Patna. WhatsApp us the venue and the date.
Contact
Still have a question, or something is not clear? Send your problem straight to us on WhatsApp — typed or as a voice message.
⚡ Instant reply — WhatsApp 93542 41914: send the program date, venue and number of ACs — or just send a voice message. Reply within 5 minutes on your WhatsApp.
🙋 Talk to a person — WhatsApp 93087 82500 (9 am – 9 pm) · Call: 93087 82500